Dear Parents, we know choosing the right child care services can be hard for your most precious commodity. New Addition Child Care is committed to not only offering a safe, yet nurturing environment, but also providing an unsurpassed learning experience for your little ones. However, please make sure you are absolutely satisfied with your choices because such services are final so tuition is non-refundable; no refund will be issued. Please call customer service at 832-767-5735 to discuss the actual issues that lead to this decision; which may be correctable.
If you decide to take your child out of the program for whatever reason, a two week written notice is required. You are responsible to pay your regular rate as specified in your contract whether or not you continue to bring your child in for the remaining two weeks.
Enrollment Cancellation Policy
If you are a new parent moving to the area and plans fell through please notify the center as soon as possible at firstname.lastname@example.org, or call on our business phone at 832-767-5735.
Email cancellations must contain the following: First name, last name, proof of payment, and email address. This information must be identical to the information originally submitted. Please provide contact information so that we may contact you if we have questions in regards to canceling your enrollment.
Every effort will be made to review the matter accordingly to see if the registration fee will be returned to you. Please keep in mind Tuition remains non-refundable.
Sickness and Illness Policy
New Addition Child Care does not refund tuition we guarantee the space, therefore if the illness is serious and recovery may take longer than expected we suggest that the services be terminated to risk incurring additional fees.
New Addition is allowed several major Holidays a year, tuition will still be due and owing regardless of New Addition participation in such Holidays. Please see a list of those Holidays for your convenience:
• New Years Eve and Day
• Martin Luther King Jr.
• Good Friday
• Labor Day
• Memorial Day
• 4th of July
• Christmas Eve & Day
Contact us today at 832-767-5735 to get started.
New Addition Child Care
1100 Wilcrest Dr. #112, Houston, Texas 77042
Ask about our extended programs.